Helping customers through all aspects of their hosted deployment
Simplifying the migration to your hosted contact centre solution
With our new OnDemand hosted proposition, Sabio is directly addressing the relatively small scale but potentially complex requirements of small to medium size organisations to take advantage of cloud-based customer engagement technologies.
Sabio OnDemand presents a clear case for those businesses that would rather opt for a next generation platform rather than continuing to pay out for an older and increasingly expensive platform.
Moving to a hosted solution with Sabio gives you the ability to support multiple contact centre locations whilst also providing your customers with a choice of channels. Both OnDemand solutions offer the flexibility to meet an increase in demand by easily scaling up services, users and capacity - providing solutions that are both flexible and future proof.
Sabio OnDemand powered by Avaya can, for example, help you to de-risk the migration of your contact centre operations to the cloud by effectively providing all the benefits of a best practice Avaya customer contact communications solution, but with none of the downsides of first generation cloud solutions. In addition to working with a long-established, award-winning AvayaConnect Platinum Partner, customers also benefit from a powerful hosted platform that gives them the ability to take advantage of further OnDemand solutions such as fully-integrated multi-channel, workforce optimisation and PCI compliance capabilities.
Sabio is ideally placed to help customers through all aspects of their OnDemand deployments, from virtual private hosting in our data centres, providing comprehensive technical management, accelerating Projects with standardised Sabio-optimised implementation templates, and offering full network access, training and ongoing support.
With Sabio OnDemand it really couldn’t be any easier. Your customer contact team gets to take advantage of the latest Avaya and Verint solutions, but with none of the CapEx, IT resourcing and complexity typically associated with major enterprise deployments – and all through one proven supplier that holds the highest Avaya, Verint and Avaya partner accreditations.