Sabio specialises in contact centre technology, transforming your customer interactions.

Success Delivered

Success Delivered

Working with Sabio we’ve been able to identify, deploy and reap the benefits from today’s best practice contact centre technologies.

Sabio's ability to offer a comprehensive, next generation customer contact platform, fully managed and hosted from the UK, gives Unibet all the control and agility we need to take our customer experience to the next level.

Having Sabio on board as a technology partner for the BGL Group means we always have access to the latest best practice customer engagement technology solutions.

With its blend of long-term Avaya, Verint and Nuance accreditations, backed by strong social media, digital and multi-channel resources, Sabio makes an ideal technology partner for our critical 'Contact Centre of the Future project'.

Working with Sabio has given us access to a real depth of understanding in both workforce optimisation processes and technology, and that has been a key factor in ensuring the success of a major technology refresh project at Office Depot.

Sabio has provided the technical solutions that enable our customer service centre to not only improve the employee and customer experience, whilst also helping to reduce costs.

Sabio not only understood all aspects of the WFO technology and were confident about its outcomes, but were also happy to take ownership of the project - enabling us to focus on unlocking the performance benefits.

After assessing a range of potential partners we selected Sabio because we felt they demonstrated a clear understanding of our business and the challenges we faced.

Thanks to a major reform of our customer contact processes and the application of Workforce Management techniques, we're now in a position to unlock significant operational productivity improvements.