When you're looking to improve the performance of your contact centre, a good place to start is to see what others have done. Below are just some examples of how Sabio has helped companies improve their customer experience, reduce their costs or improve their agent satisfaction.
How Sabio has worked with Carrington Carr to deploy a powerful communications and contact centre infrastructure based on Avaya Aura Contact Centre technology.
Home Retail Group, one of the UK's largest retailers, has implemented a next generation technology platform for the Group's 'Contact Centre of the Future' programme.
How Sabio has worked with Lebara, one of Europe's leading telecoms operators for migrant communities, to support the company's best practice customer service operations with a powerful Avaya-based contact centre technology infrastructure.
Office Depot, the major global supplier of office products and services, has secured multiple savings and new found efficiencies.
For a major global cruise company such as P&O Cruises and Cunard,
Improving the customer experience with a speech-enabled application based on Sabio's user-centred design approach