Sabio specialises in contact centre technology, transforming your customer interactions.

Our Customers

Our Customers

When you're looking to improve the performance of your contact centre, a good place to start is to see what others have done. Below are just some examples of how Sabio has helped companies improve their customer experience, reduce their costs or improve their agent satisfaction.

Cover ArkArk required Sabio to create a solution to achieve a high quality of care while maintaining a market leading speed of response.

Sabio delivers an innovative voice self-service solution for BGL Group, delivering an award-winning customer experience.

Cover CarringtonCarrHow Sabio has worked with Carrington Carr to deploy a powerful communications and contact centre infrastructure based on Avaya Aura Contact Centre technology.

As the UK's clear leader in legal expenses, DAS wanted to deliver an outstanding customer experience. Through partnering with Sabio, DAS have implemented Verint Speech Analytics and Workforce Management on a core Avaya platform.

Sabio worked with Leeds City Council to deliver a core Avaya Aura Communication Manager platform, deploy Verint's Impact 360 Workforce Optimisation suite and implement a live chat solution from LivePerson.

Cover EurostarHow Sabio implemented a resilient, Avaya-based customer service infrastructure for Eurostar International to support the company as it evolves to compete in Europe's increasingly open-access world of on-rail competition.

Cover GreaterManchesterPoliceGreater Manchester Police (GMP) had a requirement to create a centralised resource management function to support its complex call handling and radio dispatch activities.

Cover HRGHome Retail Group, one of the UK's largest retailers, has implemented a next generation technology platform for the Group's 'Contact Centre of the Future' programme.

Cover LebaraHow Sabio has worked with Lebara, one of Europe's leading telecoms operators for migrant communities, to support the company's best practice customer service operations with a powerful Avaya-based contact centre technology infrastructure. 

Cover OfficeDepotOffice Depot, the major global supplier of office products and services, has secured multiple savings and new found efficiencies. 

Cover SSEImproving the customer experience with a speech-enabled application based on Sabio's user-centred design approach